{"product_id":"reparaturservice-fehlerdiagnose-fur-playstation-5-konsole","title":"Repair Service: Fault diagnosis for PlayStation 5 console","description":"\u003ch1\u003eRepair Service: Fault Diagnosis for PlayStation 5 Console\u003c\/h1\u003e\n\u003cp\u003eThis offer is for a diagnostic service for your own console. You are not purchasing a new console, a replacement device, or an automatic repair.\u003c\/p\u003e\n\u003cp\u003eIf your console does not start, outputs no image, switches off, makes unusual noises, or has another fault, a fault diagnosis can be useful. With this service, we will inspect your submitted console and, if possible, narrow down the fault.\u003c\/p\u003e\n\u003ch2\u003eScope of Service\u003c\/h2\u003e\n\u003cul\u003e\n\n\u003cli\u003e\n\n\u003cp\u003eVisual inspection of the submitted console\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cp\u003eTesting of the reported fault\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cp\u003eBasic functional test\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cp\u003eInspection of relevant connections and externally visible damage\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cp\u003eIdentification of possible fault causes\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cp\u003eAssessment of whether a repair is possible\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cp\u003eFeedback on the test result\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cp\u003eOptionally, creation of a repair quote, if a repair is possible\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003ch2\u003eImportant: No Automatic Repair\u003c\/h2\u003e\n\u003cp\u003eThe fault diagnosis does not include an automatic repair of the console.\u003c\/p\u003e\n\u003cp\u003eShould it be determined during the inspection that a repair is possible, we will inform you in advance about the identified fault, the possible repair, and the estimated costs.\u003c\/p\u003e\n\u003cp\u003eAdditional work or repairs will only be carried out with your consent.\u003c\/p\u003e\n\u003ch2\u003eProcess of Fault Diagnosis\u003c\/h2\u003e\n\u003col\u003e\n\n\u003cli\u003e\n\n\u003cp\u003eYou order the fault diagnosis.\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cp\u003eAfter ordering, you will receive information on how to send in your console.\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cp\u003eYou send your console securely packaged to us.\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cp\u003eUpon receipt, we will check the reported fault.\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cp\u003eYou will receive feedback on the test result.\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cp\u003eIf a repair is possible, you will receive an offer for further repair upon request.\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cp\u003eWithout your consent, we will not carry out any additional work for which a charge is made.\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\n\u003c\/ol\u003e\n\u003ch2\u003eOutbound and Return Shipping\u003c\/h2\u003e\n\u003cp\u003eThe outbound shipping of the console to us is carried out by the customer and is not included in the price of the fault diagnosis.\u003c\/p\u003e\n\u003cp\u003eReturn shipping after completed diagnosis is indicated on the product page or during the ordering process. If it is stated there that return shipping is included, no additional return shipping costs will be incurred.\u003c\/p\u003e\n\u003cp\u003ePlease pack the console securely and safely for transport. We are not liable for damage caused by insufficient packaging during outbound shipping.\u003c\/p\u003e\n\u003ch2\u003eProcessing Time\u003c\/h2\u003e\n\u003cp\u003eUnless otherwise stated on this product page, the processing time after receipt of the console is approx. 5 to 7 working days.\u003c\/p\u003e\n\u003cp\u003eIn the case of complex fault patterns, severe damage, missing information, or queries, the processing time may be extended. In this case, we will inform you.\u003c\/p\u003e\n\u003ch2\u003ePossible Fault Symptoms\u003c\/h2\u003e\n\u003cp\u003eA fault diagnosis can be useful, for example, for:\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003e\n\n\u003cp\u003eConsole does not start\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cp\u003eConsole shows no image\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cp\u003eConsole switches off\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cp\u003eHDMI signal drops out\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cp\u003eConsole becomes unusually loud\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cp\u003eConsole overheats\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cp\u003eDrive does not respond\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cp\u003eUSB port does not work\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cp\u003eConsole shows error messages\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cp\u003eCause of fault is unclear\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003cp\u003eThe examples given are for guidance only. Whether and to what extent a repair is possible can only be assessed after inspecting the console.\u003c\/p\u003e\n\u003ch2\u003eNot Included\u003c\/h2\u003e\n\u003cp\u003eNot automatically included are, in particular:\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003e\n\n\u003cp\u003eRepair of the identified fault\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cp\u003eReplacement of spare parts\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cp\u003eRepair of motherboard damage\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cp\u003eRepair of HDMI, USB or power connections\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cp\u003eRepair of liquid damage\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cp\u003eCleaning or liquid metal replacement\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cp\u003eData recovery\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cp\u003eSoftware repairs\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cp\u003eReplacement of larger assemblies\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003cp\u003eIf additional work is required or possible, we will inform you in advance.\u003c\/p\u003e\n\u003ch2\u003ePreparation Before Sending In\u003c\/h2\u003e\n\u003cp\u003ePlease remove the following before shipping, if possible:\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003e\n\n\u003cp\u003eInserted discs\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cp\u003eLoose accessories\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cp\u003eUnnecessary cables\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n\u003cp\u003ePersonal items\u003c\/p\u003e\n\n\n\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003cp\u003ePlease only send in the console, unless otherwise agreed with us.\u003c\/p\u003e\n\u003cp\u003ePlease describe the fault as precisely as possible. Information such as when the fault occurs, whether the console still starts, and whether a fall, liquid damage, or another incident occurred beforehand is helpful.\u003c\/p\u003e\n\u003ch2\u003eNote on Diagnosis\u003c\/h2\u003e\n\u003cp\u003eA fault diagnosis serves to examine and narrow down the problem. Depending on the fault pattern, it may happen that a defect can only be assessed more accurately after further disassembly or through additional tests.\u003c\/p\u003e\n\u003cp\u003eWe do not guarantee that every fault can be repaired. If a repair is not practical or not possible, we will inform you accordingly.\u003c\/p\u003e\n\u003ch2\u003eNote on Brands and Compatibility\u003c\/h2\u003e\n\u003cp\u003eabxone is an independent repair service provider. There is no official connection to Sony Interactive Entertainment or other brand owners mentioned.\u003c\/p\u003e\n\u003cp\u003eThe designations \"PlayStation\", \"PlayStation 5\", \"PS5\" and other brand or model names are used exclusively to describe compatibility and the repair object.\u003c\/p\u003e","brand":"abxone","offers":[{"title":"Default Title","offer_id":57667923411288,"sku":null,"price":39.99,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0925\/0897\/9544\/files\/konsolen-reparatur-service-banner-ps5.png?v=1783514780","url":"https:\/\/www.abxone.de\/en\/products\/reparaturservice-fehlerdiagnose-fur-playstation-5-konsole","provider":"abxone","version":"1.0","type":"link"}