Repair Service: Stick Drift Repair for Joy-Con Controllers

This offer is for a repair service for your own Joy-Con controller. You are not purchasing a new controller or a replacement device.

If the analog stick responds on its own, controls inaccurately, or triggers inputs even when the stick is not moved, a stick drift problem may be present. This repair professionally replaces the affected analog stick and then tests it.

Scope of Services

• Replacement of the affected analog stick

• Visual inspection of the submitted Joy-Con controller

• Cleaning of relevant contact areas during the repair

• Function test after repair

• Return shipping after completed repair, if specified on the product page or during the order process

Price

The displayed price is per Joy-Con controller and per affected side.

If both Joy-Con controllers are to be repaired, please select the corresponding quantity or variant.

Repair Process

1. You order the appropriate repair service.

2. After ordering, you will receive information on how to send in your device.

3. You send your Joy-Con controller to us securely packaged.

4. Upon receipt, we will check the reported fault and carry out the booked repair.

5. After the repair is completed, we will send the Joy-Con controller back to you.

Outbound and Return Shipping

The outbound shipment of the device to us is carried out by the customer and is not included in the repair price, unless otherwise specified on this page.

Return shipping after completed repair will be shown on the product page or during the order process.

Processing Time

Unless otherwise stated on this product page, the processing time after receipt of the device is approx. 5 to 7 working days.

In the event of additional damage, missing spare parts, or queries, the processing time may be extended. In this case, we will inform you in advance.

Additional Damage or Different Fault

Should it be determined during inspection that a different defect is present or additional work is required, we will inform you in advance.

Additional work will only be carried out after your consent.

Important Note

This repair service exclusively concerns the specified stick drift fault or the replacement of the affected analog stick.

Damage due to liquid, severe mechanical damage, damaged circuit boards, torn connections, or other defects are not automatically included in the scope of services.

Note on Brands and Compatibility

abxone is an independent repair service provider. There is no official connection to Nintendo or other named brand owners.

The designations "Joy-Con", "Nintendo Switch" and other brand or model names are used solely to describe compatibility and the repair object.