Repair Service: TMR Stick Conversion for Xbox Elite Controller – Both Sticks

This offer is for a conversion and repair service for your own controller. You are not purchasing a new controller or a replacement device.

This service involves expertly replacing both analog sticks of your Xbox Elite Controller with suitable TMR sticks. The conversion can be useful if stick drift occurs, the sticks respond inaccurately, or a dual stick conversion is desired.

Important: Both sticks will be converted

This service is fundamentally carried out as a dual conversion.

Both analog sticks are always replaced:

• Left analog stick

• Right analog stick

A single replacement of only one side is not provided in this offer.

Suitable for

This service is intended for Xbox Elite Controllers.

Please check before ordering whether your controller is suitable for the offered repair service. If you are unsure, please contact us in advance with information about your controller model.

What is a TMR stick conversion?

In a TMR stick conversion, the existing analog stick modules are replaced with suitable TMR stick modules.

TMR sticks use magnetic sensor technology and can be an alternative to conventional analog sticks, depending on the model and application.

However, the conversion does not replace the repair of other controller defects. Further damage or faults will only be processed after prior consultation.

Scope of services

• Visual inspection of the submitted controller

• Verification of the reported fault or conversion request

• Removal of both existing analog sticks

• Installation of two suitable TMR sticks

• Soldering work in the stick area

• Cleaning of relevant contact areas as part of the conversion

• Testing of stick movement after conversion

• Function test after completion of work

Conversion process

1. You order the TMR stick conversion.

2. After ordering, you will receive information on how to send in your controller.

3. You send your controller securely packed to us.

4. Upon receipt, we will check the controller and the reported fault or conversion request.

5. Both analog sticks will be expertly replaced with TMR sticks.

6. After the conversion is complete, the controller will be tested and returned to you.

Outbound and return shipping

The customer is responsible for shipping the controller to us, and this cost is not included in the price.

Return shipping after the completed conversion is indicated on the product page or during the order process. If it is stated there that return shipping is included, no additional return shipping costs will be incurred.

Please pack the controller securely and transport-safe. We are not liable for damages caused by insufficient packaging during outbound shipping.

Processing time

Unless otherwise stated on this product page, the processing time after receipt of the controller is approx. 5 to 7 working days.

In case of additional damage, missing spare parts, heavy contamination, or queries, the processing time may be extended. In this case, we will inform you in advance.

Additional damage or different fault

This service includes the dual TMR stick conversion.

Not automatically included are, in particular:

• Repair of buttons, triggers, bumpers, or paddles

• Repair of USB port or charging problems

• Repair of battery problems

• Repair of liquid damage

• Repair of circuit board or trace damage outside the stick area

• Replacement of housing, stick caps, or other components

• Repair of wireless connectivity issues

• Software or firmware problems

Should it be determined during inspection that another defect is present or additional work is required, we will inform you in advance.

Additional work will only be carried out with your consent.

Note on stick drift and other causes of error

Stick drift can be caused by worn or faulty analog sticks. However, there can also be other possible causes, such as damage to the circuit board, traces, liquid damage, or other electronic defects.

If the error cannot be resolved by replacing the stick modules, we will inform you about the further procedure after inspection.

Preparation before sending

Please remove the following before shipping, if possible:

• Rechargeable or disposable batteries, if removable

• Loose accessories

• Cables

• Detachable accessories

• Personal markings or unnecessary attachments

Please send only the controller, unless otherwise agreed with us.

Important note on repair service

This offer is for a conversion and repair service for your own device. You are not purchasing an Xbox Elite Controller, a replacement device, or a new product.

Processing begins only after receipt of your controller and, if prepayment has been selected, after payment has been received.

Note on brands and compatibility

abxone is an independent repair service provider. There is no official connection to Microsoft, Xbox, or other mentioned brand owners.

The designations "Xbox", "Xbox Elite Controller" and other brand or model names are used solely to describe compatibility and the repair object.